For people to see your website, it needs to be stored – or “hosted” – on a publicly-accessible computer (a server). That storage space, and the features that come with it, make up your hosting plan. Some websites require an entire server to themselves. Others can share a server with 100s of other websites. If you’re not sure what type of hosting plan your site needs, call our 24/7 service and support at 0737 429 913.

Start by reading our guide on how to log into your control panel and upload your website's files.

There are a number of factors to consider when choosing a website hosting plan. This will always be dictated by the resources your website needs. These resources include bandwidth, storage space etc. You should understand how much of the resources are needed for your website. When looking at bandwidth, analyze factors such as growth likely to be registered by your website or application in the next one year in terms of number of users and website visitors.

No. You only pay for what your order.

Yes. All Shujaa Host's hosting plans can be upgraded upon request.

We'll be sad to see you bypass us. If you are looking for an alternative web hosting service provider in kenya, you can try Kenya web experts or Truehost.

No. Unfortunately we do not provide free domains at the moment but we do have great discounts on .co.ke

Yes. You can host all major CMS platforms with us. (WordPress, Joomla, Drupal, Magento, phpBB etc);

Yes. We have reseller programs. Start and grow your company with our reseller programs.

Yes. Our Platinum package is great for students and people who have lighter websites. You can pretty do everything with this package.

All our plans support MySQL and PostgreSQL database engine.

Kindly contact us for a reset. The reset will be initiated immediately once you prove your ownership of the account in question.

No. We don't dupport oracle database engine at the moment.

No. Your web developer should help you with scripting.

Creating an email in webmail is quite simple. We have put together a simple to follow guide that will help you create your email accounts. Read our guide here

Check out this guide to find out how to set up auto-reponders in webmail.

Well, we have put together a complete guide showing you how to buck up and restore your web site. Read on here

Well, we'll be sad to see you go.
Start by logging into your clientArea and submit a request ticket. Request for your domains EPP code. Download your website's files. Once you have transferred to your new service provider, you can cancel your hosting account with ShujaaHost.

Our nameservers are:
ns1.shujaahost.co.ke
ns2.shujaahost.co.ke

Currently we accept M-PESA & PayPal payments. We're working to integrate other payment gateways.

No, we do not charge set up fees on our accounts.

We currently offer PHP 5 and PHP 7. ALL our clients have the ability to choose between PHP v5.3, v5.4, v5.5, v5.6, v7.0, and v7.1.

No. We never change or tamper with our client's websites' data.

Yes. All websites under 10GB are backed up free of charge.

Yes, you can transfer from another company to ShujaaHost. We do free transfers for .ke domains.

You can use Impress Pages to quickly create and publish your website. You can use it to edit and update your site at any time. It's a free builder that comes with all our accounts.

Yes, all our accounts come with a free SSL certificate which can be installed on request.

Web security is a broad area. To keep your account secure, always set harder passwords (mix capital latters, small latters, numbers and alphanumerics in your passwords). Your passwords should be atleast 8 characters long. Also rotate your passwords periodically and avoid sharing passwords among different accounts.

Normally, we terminate accounts which are 30days in debt. Contact us in advance if you may need an extension applied on your ccount. Accounts that violate our terms of service are terminated instantly.

Your account will be due for renewal one year after the date of subscription.

Yes. You can pay for more than one year of subscription. Your account will be due for renewal at the expiry of the subscription.

Yes. We have a free 1 Year hosting plan to help you jump-start your hosting experience. You can place your order here

Sometimes webmail chooses the dafult timezone of the server. If you are in a different timezone and would like to change the timezone in webmail, read our guide on how to set the default timezone here.

Free webhosting is great for smaller websites and comes with very limited resources. You can start with a free plan then upgrade to a paid package later.

In case you need support, you can always find us on phone, chat, email and suppor tickets. Our office number if +254 (0) 737 429 913. Email us at support@shujaahost.co.ke

Email spamming is quite a problem on the world wide web. To try and combat spam;

• Add Google recaptcha on your contact forms.
• Avoid placing plain email addresses on your website.

One of the main causes of slow websites is unoptimized images. Always optimize your website's images. Utilize the power of caching your website's resources on the client's browser. If you believe that the problem is on our end, please do not hesitate to contact us.